Find instant answers about your order status, delivery timelines, and service details.

I placed an order successfully. How long will it take to see results?

Our system starts working immediately after payment is confirmed.

  • Initial Results: Most customers see activity start within a few hours.

  • Full Completion: Large orders can sometimes take 12 to 24 hours to fully complete.

We kindly ask that you wait for this 12-hour window to pass before raising a support ticket, as the system is likely still processing your delivery.

I have made the payment, but I haven't received a confirmation yet. What should I do?

If your bank shows the payment was successful, you have nothing to worry about! Your order is already being processed. In the rare event that your payment doesn’t reach us, we will reach out to notify you. Just keep an eye on your email inbox—we send all real-time status updates and important communications directly there.

How do I place an order?

Our process is designed to be quick and easy:

  1. Select Your Service: Choose the package you need (e.g., Instagram Followers, Google Reviews).
  2. Enter Your URL: Provide the public link to your profile or post.
  3. Make Payment: Complete the transaction through our secure payment gateway.
  4. Watch Your Growth: You’re all set! Sit back and watch your social presence grow.
How do I place a bulk order for multiple Reels or Posts at the same time?

You can easily place a single order for multiple links using the Add to Cart feature, simply follow this loop:

1. Select Your Service: Choose the package you need (e.g., Instagram Followers, Google Reviews).
2. Paste the link of your first Reel/Post and select your quantity.
3. Click the “Add to Cart” button (do not click Checkout yet).
4. Now, paste the next URL in link field, and click “Add to Cart” again.
5. Repeat this for as many links as you need (e.g., 5 reels, 10 posts).

Once finished, go to your Cart to pay for all campaigns in one transaction.

What is a Refill Guarantee?

Followers drop is a natural process that impacts everyone in the digital space, from major global brands to top content creators.

To protect you from this, we offer a Refill Guarantee, that acts as an insurance policy for your growth. If you experience any drop in the followers within your guarantee period, simply let us know. We will immediately initiate a Refill Campaign to restore your numbers completely free of cost, ensuring your online presence remains stable.

I noticed a drop in followers. How do I request a refill?

Don’t worry—we’ve got you covered. If you experience a drop, simply reach out to us via:

Once we receive your message, your refill request will be processed automatically by our system. No further action is needed on your side!

How does the Comments Campaign work?

Our Comments Campaign uses advanced AI technology to ensure you get meaningful engagement. Instead of random comments, our system automatically analyzes your content and delivers your post to a highly relevant audience. Because your content is shown to people interested in your specific niche, you receive high-quality, context-aware comments. This is a must-try feature for boosting engagement.

What happens if the followers I bought disappear later?

A small, natural drop-off can sometimes occur. This is precisely why our Refill Guarantee is so important. If your numbers fall below the amount you purchased within the guarantee period, simply contact our support team, and we will replenish them promptly at no additional cost.

Why are there repeated comments?

We send 2-3 times more comments than ordered to act as a buffer against potential drops or deletions. This ensures your final count stays stable even if some get filtered. If you find any specific comments repetitive, we recommend simply hiding them—this lets you keep the high engagement numbers while curating the look of your comment section.

While this high volume can sometimes lead to repetition, it guarantees your engagement count remains high. Since you are the admin, you can easily hide or delete any specific duplicates you don’t need, while keeping the benefit of the boosted traffic.

Your website mentions a "Guaranteed Results or Your Money Back" offer. How does that work?

The site offers a 30-day money-back guarantee if the agency fails to deliver the service you ordered within the 30-day fulfillment period.

Bulk Order Discounts?

If you are interested in placing a large order, we offer special discounts. To inquire about a bulk order discount, please visit our contact page or email us directly at help@instads.agency

My order status says "Processing." What does that mean?

“Processing” means we have successfully received your order and our system has started working on it immediately. This automated process has two quick stages: Order Placement and Payment Confirmation.

  • If you have paid: Our system will verify the transaction, and after successful delivery of the order, it will automatically mark it as “Completed”.

  • If payment is not detected: The status will automatically update to “Payment Pending” after some time, and you will receive an email notification.

Do I need to send a screenshot after paying?

No, our system automatically matches the payment to your order. However, we recommend you enter the Same Name you used on the website in the “Add a Note” or “Remarks” field of your UPI app while paying.

I have successfully made the payment, but the screen is still showing the QR code & "Action Required". What should I do?

Rest assured, if your payment was successful, your order is confirmed. This screen remains visible to give you ample time to check details. You can safely close this page now; your order is already being processed in the background.”

How long does it take for my order to be completed?

Our system starts working immediately, and almost all customers see results within a few hours. However, full completion can sometimes take up to 12 hours. We kindly ask that you wait for this 12 hours window to pass before raising a support request regarding your order status.

What happens if I don't pay immediately?

Your order will remain on hold for 24 hours. If we do not receive the payment by then, the order will be automatically cancelled.

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