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FAQs
For the fastest and most seamless experience, we highly recommend using the Copy UPI ID option. Simply click ‘Copy’, open your preferred UPI app (GPay, PhonePe, Paytm, etc.), paste the ID, and transfer the exact amount.
Alternatively, you can scan the QR code provided on the screen. Important Note: Banking apps in India restrict gallery QR scanning for transactions above ₹2,000. If your order exceeds this amount, please use the Copy UPI ID method or scan the screen using a second device.
Not at all, Our advanced payment routing technology automatically captures your transaction and matches it to your exact order in real-time. Just finish the payment on your UPI app, and you’re good to go!
Rest assured, if your payment was successful, your order is confirmed. This screen remains visible to give you ample time to check details. You can safely close this page now; your order is already being processed in the background.”
Our system starts working immediately, and almost all customers see results within a few hours. However, full completion can sometimes take up to 12 hours. We kindly ask that you wait for this 12 hours window to pass before raising a support request regarding your order status.
“Processing” means we have successfully received your order and our system has started working on it immediately. This automated process has two quick stages: Order Placement and Payment Confirmation.
If you have paid: Our system will verify the transaction, and after successful delivery of the order, it will automatically mark it as “Completed”.
If payment is not detected: The status will automatically update to “Payment Pending” after some time, and you will receive an email notification.
Your order will remain on hold for 24 hours. If we do not receive the payment by then, the order will be automatically cancelled.
Order successfully placed
Order successfully placed